Frequently Asked Questions
Have questions about water backup systems, tank sizes, or installations? We’ve answered some of the most common questions below to help you make an informed decision.
A water backup system stores municipal, borehole, or rainwater in a tank and uses a pump to supply water to your home during outages or low-pressure periods. When municipal pressure drops, the system automatically supplies water from the tank.
Yes. As long as there is water stored in the tank and power available, your system will continue to supply water to your home. We can also advise on inverter or solar compatibility if needed.
Most standard installations are completed within 1 day, depending on tank size, pipe routing, and site access. We’ll confirm timelines after the site assessment.
Tank size depends on household size, water usage, and how long you want backup water available.
Small households: 950L – 2400L
Medium households: 2500L – 5000L
Large households: 5000L+
We’ll recommend the right size during your consultation.
Yes. Our systems are fully automatic. The pump switches on when water is needed and off when demand stops—no manual operation required.
Small households: 950L – 2400L
Medium households: 2500L – 5000L
Large households: 5000L+
We’ll recommend the right size during your consultation.
Yes. All installations come with a workmanship guarantee, and equipment warranties are covered by the manufacturer (terms vary by product).
Yes. We handle everything—tank, pump, fittings, installation, and testing—so you deal with one professional team from start to finish.
Yes. We offer free, no-obligation quotes and site assessments in Johannesburg and surrounding areas.

